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Fatehollow ataraxia cosplay: How to Return or Exchange Your Caren Ortensia Costume

As a customer of our store, you are entitled to return or exchange your purchased costume if it does not meet your expectations. Here are some cases in which you can return the merchandise for a replacement or refund:

Firstly, please note that we will not be responsible for any damage caused during shipping and handling. If this happens, we will not make any compensation. It is essential to check the merchandise thoroughly before accepting delivery.

Before returning or exchanging your costume, please contact our customer service team to confirm whether your merchandise can be returned according to our return policy. We do not accept any returns without prior contact. Our team will guide you through the process and provide a return mailing address if necessary.

In general, we do not charge extra fees for returns or exchanges. However, under normal circumstances, the shipping cost of the return is paid by the customer, while we bear the shipping cost of the replacement.

To initiate the return or exchange process, please follow these steps:

1. Contact our customer service team to determine whether your costume can be returned for a replacement or refund.

2. We will provide you with a return mailing address and guide you through the next steps.

3. Pack the merchandise securely in its original packaging (if applicable) and attach all tags and accessories.

4. Ship the package back to us at the provided address, making sure to track your shipment.

Please note that refunds are processed within 3-5 working days after receiving and checking the returned merchandise. The refund will be issued for the full amount of the costume, minus any shipping costs incurred by us.

In conclusion, we strive to provide our customers with a smooth and hassle-free shopping experience. If you have any questions or concerns about returning or exchanging your Caren Ortensia costume, please do not hesitate to contact our customer service team. We are always here to help.

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